Refund Policy

Our Refund Policy

Thank you for shopping at Ascending Alchemy. We take pride in the uniqueness and quality of our products, which are carefully curated to ensure customer satisfaction. Please read our No Refund Policy carefully to understand our practices regarding refunds.

Policy Overview:

At Ascending Alchemy, all sales are considered final. We do not offer refunds or exchanges for any products once a sale is completed on our website. This policy is in place to maintain the integrity and exclusivity of our products, as well as to support our commitment to quality and customer service.

Exceptions:

While we maintain a strict No Refund Policy, we recognize that exceptional circumstances may occur. In the rare event of receiving a defective or damaged product, please contact our customer service team within 7 days of receiving your order. Upon review and approval, we may offer a replacement or store credit at our discretion. Please note that any request for an exception to our No Refund Policy requires proof of defect or damage, such as photographs or detailed descriptions.

Digital Products:

Please be advised that all digital product sales are final. Due to the nature of digital content, we cannot offer refunds or exchanges once a digital product has been purchased and delivered.

Cancellations:

We do not allow cancellations once an order has been placed. Please review your purchase carefully before completing your transaction.

Customer Responsibility:

It is the responsibility of the customer to read and understand this No Refund Policy before making a purchase. By completing your purchase, you acknowledge that you have read and agree to our No Refund Policy.

Contact Us:

If you have any questions or concerns about our No Refund Policy, please contact our customer service team at hello@ascendingalchemy.com. Our team is dedicated to ensuring your satisfaction and will be happy to assist you.

Policy Changes:

Ascending Alchemy reserves the right to modify this No Refund Policy at any time. We encourage customers to review the policy periodically for any changes. Your continued use of our website and services after any change in this No Refund Policy will constitute your acceptance of such change.

Thank you for choosing Ascending Alchemy. We look forward to serving you with products that inspire and delight.